Shipping Policy

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Last updated August 01, 2022

 

 

 

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: http://www.trailchallenger.com/terms-of-use.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

In-Store Pickup

 

In-store pickup is available for all physical products. Pickups are available 10-6pm on weekdays.

 

Free Shipping

 

We offer free Hong Kong local post shipping for Hong Kong residents.

 

Expedited Shipping Fees

 

We also offer expedited shipping at the following rates:

 

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Local Hong Kong post         -  5-10 business days   - Free

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SF Express (Hong Kong)      -  3-5 business days     - $30

 

International                          - 5-20 Business days    -$ 150

 

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

DO YOU DELIVER INTERNATIONALLY?

 

We offer worldwide shipping. Free Hong Kong local post shipping is not valid on international orders.

 

Please note, that we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Return Policy: http://www.trailchallenger.com/returns.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

• Email: info@hktrails.com